Coronavirus Precautionary measures

In view of the current situation with the coronavirus – as a museum and meeting place – we have taken our responsibility. We closely follow the latest developments regarding the spread of the coronavirus in the Netherlands. The government measures that are in place may change at any point in the future.

Our new media museum has been open to the public again since September 18. We are happy to welcome you again as a visitor and do everything we can to make your museum visit as safe as possible. Below you can read which measures we take and how you can visit our museum.

Measures museum
Measures Meetings & Events

Measures Museum

Tickets

  • Museum visits are only possible by purchasing an e-ticket online in advance. Go to this page to book your e-ticket directly.
  • We use time slots of 30 minutes.
  • A maximum of 20 visitors are allowed per 30 minutes.
  • To make everyone feel safe during the museum visit, we reserve the morning time slots between 10:00 and 11:30 exclusively for the elderly.
  • Do you want to visit the museum with a free entrance pass such as Museumkaart, ICOM or Bankgiro Loterij VIP card? Then book an e-ticket for a time slot. Then bring both your e-ticket and the pass to the museum.
  • Do you have a question about rescheduling or canceling an e-ticket? Then send an email to tickets.denhaag@beeldengeluid.nl
  • Do not come to the museum until 5 minutes before the start of your timeslot. There is no end time for your timeslot.

Measures

  • We ask all our visitors to register with name and contact details upon arrival.
  • We request the wearing of masks by visitors in the museum. Our staff also wear a face mask.
  • Always keep 1.5 meters away from our staff and other visitors.
  • There are pillars with disinfecting hand gel in various places.
  • There are also special cleaning cloths at strategic places in the museum to clean furniture and listening horns for personal use.
  • Our museum cafĂ© is closed until further notice.
  • Come to the museum with your own transport. Form a group of up to 4 people or 1 household.
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